Herald Correspondent
NETONE has reaffirmed its commitment to driving the nation’s digital agenda through customer-centric innovations and strategic leadership.
As the organisation continues its growth trajectory, recent product enhancements and service rollouts underscore NetOne’s dedication to connecting communities and delivering value to all stakeholders.
In a significant move to boost the tourism sector, NetOne has launched its specialised Tourist SIM card, available for free at major entry points, including airports.
This initiative ensures that visitors to the country can access affordable, high-quality connectivity from the moment they arrive, supporting the “Zimbabwe is Open for Business” philosophy.
The Tourist SIM offers flexible bundles tailored for short-term visitors, reinforcing the country’s appeal as a premier destination.
The SIM remains active for 90 days, ensuring visitors stay connected throughout their stay.
Further demonstrating its responsiveness to consumer lifestyles, NetOne has refined its data service structure.
The leadership team has adjusted off-peak hours to now run from 10pm to 5am, a shift from the previous 1am to 7am window.
This customer-first adjustment allows more Zimbabweans to take advantage of faster, more affordable internet for overnight downloads, updates, and entertainment, aligning with the nation’s growing data consumption patterns.
These product innovations are part of a broader vision anchored in governance, reform and technology.
Through strategic partnerships, such as the recent Memorandum of Understanding with the Ministry of Youth Empowerment, NetOne is also creating income-generating opportunities for young people while expanding digital and financial inclusion across all ten provinces.
NetOne’s leadership remains focused on steering the ship in the right direction, guided by principles of accountability, transparency and integrity. By listening to customers and continuously refining its offerings, NetOne is solidifying its position as a pillar of Zimbabwe’s journey towards a prosperous, tech-driven future.



