Are local insurers playing it too safe?
Tawanda Musarurwa FOR years, the Government has tried to nudge local insurers into playing a bigger role in economic growth. With their typically deep pockets, insurance companies seem like the…
Policy, regulation: Missing links for local insurance sector’s AI adoption?
Tawanda Musarurwa A FEW examples from around the world have shown that although artificial intelligence (AI) can offer solutions to some challenges in the insurance industry, the technology comes with…
NEW: Traditional dances as a game-changer for tourism branding
Charles Mavhunga TRADITIONAL DANCES in Zimbabwe are the vibrant threads that weave together the country’s rich cultural tapestry, and they play a vital role in tourism branding. These captivating performances…
Black Friday scam: Are consumers really getting good deals?
Cresencia Chiremba As Black Friday approaches, a section of consumers in Zimbabwe eagerly anticipate the chance to snag great deals on a variety of products. However, recent reports suggest that…
Recognising religious shrines in tourism branding
Charles Mavhunga IT is imperative that Zimbabwe’s tourism industry acknowledges and celebrates the significance of religious shrines, such as Goora in Madziwa (Johane Masowe Yechishanu Vadzidzi VaJesu), Marondera Yellow City…
Revolutionising tourism branding through virtual and augmented reality
Charles Mavhunga THE tourism industry is constantly evolving. Tourism branding plays a crucial role in attracting visitors and creating memorable experiences. Virtual reality (VR) and augmented reality (AR) are revolutionary…
Sacred November: Lessons for customer service
Cresencia Chiremba “You’ll never have a product or price advantage again. They can easily be duplicated, but a strong customer service culture can’t be copied.” – Jerry Fritz In Zimbabwe,…
Impact of reburial initiatives of war victims on national identity
Charles Mavhunga REBURIAL initiatives of war victims have had a profound impact on the country’s national identity and economic development. As the nation confronts its tumultuous past, the reburial initiatives…
Balancing security and convenience in the digital age of customer service
Cresencia Chiremba “Security used to be an inconvenience sometimes, but now it’s a necessity all the time” – Martina Navratilova IN a recent article on boosting customer service through cybersecurity…
Rethinking progress: Way forward may not be to go forward
BIG BUSINESS IDEAS Stephene Chikozho THE competitive pressures that businesses face are constantly in flux: new ideas and disruptive technologies emerge, the economic power of African countries shifts and market…






