Chronicle Editor
Business Reporter
MOBILE money fraudsters are on the prowl and subscribers should be alert to avoid losing their money to criminals, Ecocash has warned.
In a public notice warning unsuspecting subscribers, the Cassava Smartech’s subsidiary urged consumers to safeguard their pin codes and report all suspicious dealings to the police.
“EcoCash is aware of reports of fraud, where unsuspecting EcoCash customers have lost money to criminals using false identities after they harvest customers’ mobile phone numbers from social media platforms such as WhatsApp,” said the company in a press statement.
“EcoCash wishes to assure the public and our valued customers that the EcoCash system has NOT been hacked and remains safe and secure.”
The company urged customers to be vigilant against fraud by checking the identity of people they send money to and by not sharing their EcoCash pin codes with anyone.
“EcoCash further urges customers to report all suspected cases of fraud to the police, to Ecocash through the EcoCash SMS helpline or to their nearest EcoCash channel partners,” it said.
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