Sundaymail Editor
Online Reporter
IN a bid to bolster its technological capabilities and align with global advancements in telecommunications, a high-level delegation from NetOne — a leading mobile network operator —- recently visited Barcelona, Spain, as part of efforts to drive network expansion and modernisation, 5G technology, knowledge transfer and cybersecurity.
This underlines the mobile network operators endeavour to enhance service offerings and support the country’s National Development Strategy (NDS1).
The delegation was led by NetOne’s chief executive officer Engineer Raphael Mushanawani, who emphasised the strategic importance of the visit.
“This trip is a critical step in our journey towards achieving sustainable growth and technological excellence. We are focused on aligning our operations with global standards to ensure that we not only meet but exceed the expectations of our customers,” said Engineer Mushanawani.
He also highlighted the importance of supporting NDS1, which aims to drive economic growth and modernisation across various sectors in Zimbabwe.
Also accompanying the CEO was the chief commercial officer, Mr Learnmore Musunda, who focused on strategies to improve sales, customer experience and service delivery.
“Our goal is to ensure that our customers enjoy seamless connectivity and world-class services. This visit has provided us with valuable insights into how we can enhance our commercial operations to better serve our market,” said Mr Musunda.
Chief technology officer Mr Christopher Muchechemera and his team were also part of the delegation.
Their focus was on network modernisation and the adoption of 5G technology, which is expected to revolutionise the telecommunications landscape in Zimbabwe.
“The future of connectivity lies in 5G, and we are committed to bringing this technology to Zimbabwe. This visit has allowed us to explore cutting-edge solutions that will enable us to modernise our network infrastructure and provide faster, more reliable services to our customers,” said Mr Muchechemera.
Further, Mr Joseph Machiva, the general manager of OneMoney, NetOne’s mobile money platform, was part of the delegation.
His presence underscored the importance of integrating financial technology (fintech) into the broader telecommunications ecosystem.
“OneMoney is a critical component of our strategy to drive financial inclusion in Zimbabwe. This trip has provided us with valuable insights into how we can further enhance our platform to meet the evolving needs of our customers,” said Mr Machiva.
The visit to Barcelona, a global hub for technology and innovation, provided the NetOne team with an opportunity to engage with leading experts and explore the latest advancements in telecommunications.
The delegation participated in several high-level meetings and workshops, focusing on areas such as network expansion, cybersecurity and the deployment of 5G technology.
The knowledge gained during these sessions is expected to play a pivotal role in shaping NetOne’s future strategy.
As NetOne continues to position itself as a leader in Zimbabwe’s telecommunications sector, this visit marks a significant milestone in the company’s journey towards achieving its strategic objectives.
By leveraging the insights and expertise gained during the trip, NetOne is well-positioned to drive innovation, enhance customer experience and contribute to the realisation of Zimbabwe’s National Development Strategy.
The company remains committed to its mission of connecting people and businesses through reliable, affordable and innovative telecommunications solutions.
NetOne is positioning itself to lead the charge in transforming Zimbabwe’s digital landscape.
Online Reporter