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Ivan Zhakata
Herald Correspondent
The Passengers Association of Zimbabwe (PAZ) has condemned the persistent harassment of travellers at bus termini and ranks across the country.
This follows a surge in reports of touts intimidating, harassing, and even assaulting passengers at transit hubs, including Simon Muzenda Bus Terminus, Mbare Musika, Mutare Rank, Mutoko Rank and at the Harare Exhibition Park.
PAZ national coordinator Mr Tafadzwa Goliati expressed deep concern over the growing insecurity in public transport spaces.
“This behavior is unacceptable,” said Mr Goliati.
“Passengers are being bullied, manhandled, and subjected to verbal abuse by touts operating with impunity. It is time for decisive action to protect travellers. The safety and dignity of passengers must be prioritised.”
PAZ called on the Zimbabwe Republic Police (ZRP) and municipal police to strengthen their presence at these hotspots and crack down on unlicensed operators and rogue elements.
Said Mr Goliati: “We demand the immediate arrest of these touts who are tarnishing the public transport sector. We also urge the police to work closely with municipalities to create a safer environment for passengers. Enough is enough.”
The association has also encouraged passengers who are harassed to report such incidences to PAZ or local authorities.
“We understand that some victims are afraid to speak out, but by reporting these cases, we can help bring perpetrators to justice,” Mr Goliati said.
PAZ vowed to continue advocating for the rights of passengers.
“We want a public transport system that respects people, not one that thrives on intimidation,” Mr Goliati said.
Online Reporter