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Herald Reporter
People’s Own Savings Bank (POSB) chief executive officer, Mr Garainashe Changunda, says their partnership with Zimpost, which seeks to bring banking convenience and foster economic inclusivity, has seen 28 Zimpost office agencies being opened countrywide with more in the pipeline.
POSB clients can withdraw or deposit cash in both US dollars and ZiG at the selected agencies.
In the first phase, Zimpost offices offering POSB convenience banking services included Bulawayo Main Street, Raylton, Chimanimani, Nhedziwa, Murambinda, Mutare Urban, Nyanga, Harare Main Post Office, Seke-Makoni, Zengeza, Norton, Masvingo Urban Zimpost, Jerera, Gutu Mpandawana, Ngundu, Chegutu, Kadoma, Kwekwe, Hwange, Lupane, Maphisa, Plumtree, Mt Darwin and Mudzi.
Mr Changunda said the objective was to seamlessly integrate banking solutions into the fabric of local communities and also to align with the ethos of community integration, which fostered economic inclusivity.
“The strategic deployment of the POSB Zimpost convenience banking services heralds a new era of our customer-centric approach, characterised by the decentralisation of banking services and a commitment to customer convenience. Our objective is to seamlessly integrate banking solutions into the fabric of local communities, ensuring that no one and no place is left behind, in line with the country’s Vision 2030,” said Mr Changunda.
“The initiative means that residents of Chimanimani in Manicaland, for instance, are no longer compelled to undertake the journey to the Mutare service centre for financial transactions. Instead, they can effortlessly perform cash withdrawals at Nhedziwa or Chimanimani Zimpost offices.
“Similarly, the service empowers customers in Matabeleland South province to access POSB’s offerings at the Zimpost outlets in Plumtree and Maphisa. As POSB, we seek not only to redefine the concept of accessibility and proximity banking, but to also align with the ethos of community integration, which fosters economic inclusivity.”
The bank was already working on adding more Zimpost sites as it intensified its financial inclusion efforts to make banking services accessible in remote areas.
Work to add Murehwa, Nkulumane Zimpost in Bulawayo, Mvurwi, Rutenga and Mataga Zimpost offices to the convenience banking services is almost complete.
Mr Changunda said POSB used some of the Zimpost offices as alternative payment sites during NSSA and Government pension paydays, which meant that pensioners could only withdraw their payouts at these Zimpost offices during paydays.
However, with the introduction of the POSB Zimpost convenience banking services, POSB customers can now be served at these offices on any working day and during standard business operating hours.
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