Online ReporterNqobile Bhebhe [email protected]
SIMBISA Brands Limited’s Zimbabwe operation served a record 53.6 million customers in the year to June 30, 2026, as strong consumer demand drove revenue and profit growth despite rising operating costs and the introduction of the Fast-Food Tax.
Customer volumes increased 11 percent from the prior year, while revenue grew 23 percent, helping push operating profit up 39 percent despite higher employee and energy costs and the introduction of the Fast-Food Tax.
The record customer volumes strengthen the investment case for Simbisa’s continued expansion of its Zimbabwe network, which reached 352 counters after the group added a net 17 new stores and refurbished six existing outlets during the year.
Simbisa Brands group Independent Non-Executive Chairman Mr Addington Chikane attributed the growth to the company’s focus on value, product quality and service.
“Zimbabwe delivered strong operational and financial performance during FY2026. The market served a record 53.6 million customers during the year, representing an 11% increase on the prior year, while revenue increased by 23%. Customer growth was as a result of deliberate focus on compelling value propositions, improved food quality and enhanced service standards.”
The scale of customer traffic was complemented by a sharp increase in delivery demand, with orders rising 75 percent during the year.
“Delivery orders increased by 75% compared to the prior year, contributing to an 11% increase in average spend,” Mr Chikane said.
The combination of more customers and higher average spending helped Simbisa extract greater value from its growing network.
The performance was achieved despite the business paying US$2,1 million in Fast-Food Tax during the year.
“Operating profit increased by 39% compared to the prior year, with operating margins reasonably protected despite the impact of the Fast-Food Tax, higher employee costs and elevated energy expenses.”
