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Martin Kadzere, Senior Business Reporter
LYING on the periphery of Mashonaland Central’s capital, within minutes from Chinhoyi town’s inspired shopping areas, golf course, heritage endowed Chinhoyi Caves (Chirorodziva) and adventurous overtures of the Mazvikadei, CUT Hotel continues to set unprecedented standards of elegance with stylish comfort and service excellence.
Beautiful landscaped gardens and a pristine dense indigenous forest lying beneath makes the superstructure a marvel. The ultimate expression of personalised service and intimate elegance reflects the rigorous standards that have earned its reputation of excellence.
CUT Hotel offers an exclusive array of choices for wellness, relaxation and pure indulgence through its luxurious suites, sumptuous meals prepared by top chefs and state of the art conferencing facilities. This is the place where every guest, whether visiting on business or leisure is welcomed with service and style of the high order.
In the year 2013, the hotel, a strategic business unit of Chinhoyi University of Science and Technology sought to upgrade, furnish and refurbish its facilities that included the rooms and restaurants in line with dynamic trends in the market. Also of interest is the recently refurbished Manyane Cocktail bar, which is now more cozy and relaxing as guest enjoys their drinks.
The popular Thursdays Jazz Nights have created a unique sub-brand for the hotel. Over the years, CUT Hotel has crafted the art of providing its guests with a unique brand of hospitality and care, earning its distinction as a hotel of choice. The recently upgraded website, www.cuthotel.co.zw expanded and rigorous use of other ICT marketing communications, augmented by increased social media interactions has provided a platform that draws the hotel closer to its guests.
“The purest treasure any hospitality entity should thrive for is a spotless reputation”, said Mr Zororo Marangwanda, the marketing executive.
“Our survival has been premised not on being the strongest specie, nor the most intelligent, but on being responsive to change.
As such, we strive to shape facilities and service through use of modern technologies, while preserving our rich cultural heritage of Zimbabwean hospitality to surpass guests’ expectations, hence creating relationships with long–term value.”
This is hinged on having a sound human capital base. The hotel general manager, Mr Inocent Manyera outlined the importance of a skilled and efficient workforce.
“The hospitality industry is manpower intensive, hence the need for continuous formulation, implementation evaluation of people strategies if an entity is to achieve its vision.
“As CUT Hotel, our success is underpinned by consistent realignment and rejuvenation of our human capital development policies so as to remain relevant in the industry”.
To complement the core hotel services is a fully equipped business centre, gift shop and a beauty parlour which makes the hotel a one stop shop.
“The hotel can be easily considered as one of the best resorts,” said one guest who had travelled from Zambia.
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