Online Reporter
Arron Nyamayaro
TRAFFIC policing is about safety, not revenue collection, a senior police officer has said.
Chief Superintendent Christopher Mugurameno, the Officer Commanding Harare Suburban District, said this on Friday at the relaunch of the Police Client Service Charter under Harare Suburban District, in Hatcliffe.
“Roads belong to everyone and every road must remain safe, orderly, and accessible,” he said.
“We are here to protect lives, not to misuse authority. I am deeply honoured to stand here today right at Hatcliffe Shopping Centre – a community that knows both hardship and the strength of resilience and solidarity.
“We have come to your doorstep because policing belongs among the people, not hidden behind walls or confined to boardrooms.”
He said the charter is more than a document, describing it as a covenant between the district and members of the public.
“It clearly defines the standard of service that every officer in uniform must provide.
“From today onwards, these standards are not goals we hope to reach, they are the minimum requirements we must deliver.
“Every report will be received without bias, hence no complaint is too small, and no person will be turned away. “Investigations will be thorough, professional and lawful and wanted persons will be pursued until they face the courts.”
Justice, he added, will be pursued with equal determination for all citizens.
“Justice will be sought with equal determination, whether for a prominent businessperson or a humble market vendor, because every citizen matters under the law,” he said.
The district community representative, Mr Awudi, said: “Today marks a significant milestone in our ongoing commitment to excellence, transparency, and accountability in serving our community.“As we move forward, let us embrace this service charter as a living manual, that will continue to evolve with the needs of our community.
“Together, we can ensure that our district stands as a model of service excellence and a beacon of reliability,” he said.
