Online Reporter
Obey Musiwa
Herald Reporter
The Zimbabwe e-hailing Association (ZEHA) has submitted a self-regulation and policy proposal to Government, aimed at bridging the gap between innovation and regulation in the fast-growing ride-hailing sector.
The proposals, delivered to the Office of the President and Cabinet after a national consultative meeting, outline immediate compliance measures and a long-term pathway to dedicated legislation.
In a statement, ZEHA said the framework is designed to protect passengers, empower drivers, and attract investment while ensuring accountability and tax compliance.
ZEHA founding president Mr Tirivashe Mundondo said the association is proposing to the Government a compliance bridge, not an escape from regulation.
“ZEHA is not asking Government for an absence of regulation. We are offering a practical bridge to proper regulation,” he said.
“An e-hailing driver should be identifiable, properly licensed, connected to a verified vehicle and accountable to enforceable standards.”
He said ZEHA’s proposal is about verification not immunity.
“The credential does not purchase protection. It enables an authorised officer to determine whether a driver has been verified, whether the driver’s documents remain valid and whether any compliance deadline is still open.
“Better information supports better enforcement,” he said.
He also noted that ZEHA’s proposals ensure non-members also have a compliance route.
“For drivers and operators that are not ZEHA members, the association has recommended that Government provide an equivalent route through which they may demonstrate compliance directly to the responsible authority,” said Mr Mundondo.
“This ensures fairness and inclusivity while the sector transitions to formal regulation. Zimbabwe does not have to choose between innovation and order.
“We can build an e-hailing sector that is safe for passengers, fair to drivers, visible to the fiscus and certain enough to attract investment.
“Our proposals are about creating confidence — for commuters, for operators, and for Government.”
