NEW: Hello…. hold on: Telephone customer service skills critical in everyday business
“Always begin with: So that I can better serve you, do you mind if I ask a few questions?” – Jodie Shaw
Never underestimate any interaction with your customers, be it face to face, online or via telephone. Most people take for granted the power of communicating with a person that they are not seeing physically.
NEW: Former VP Mphoko’s trial further remanded
THE trial of former vice president Phelekezela Mphoko, who is accused of criminal abuse of office, has been further remanded to June 1, 2022 pending his application for review at the High Court.
NEW: Former VP Mphoko’s trial further remanded
THE trial of former vice president Phelekezela Mphoko, who is accused of criminal abuse of office, has been further remanded to June 1, 2022 pending his application for review at the High Court.
NEW: Covid-19 among learners decrease
THERE has been a decrease in the number of Covid-19 infections in schools since the beginning of the first term.
NEW: Covid-19 among learners decrease
THERE has been a decrease in the number of Covid-19 infections in schools since the beginning of the first term.
NEW: Deployment of census enumerators to start next month
THE deployment of census enumerators will start on April 18 to 20 April, followed by the census enumeration from April 21 to April 30, a Cabinet Minister has said.
NEW: Deployment of census enumerators to start next month
THE deployment of census enumerators will start on April 18 to 20 April, followed by the census enumeration from April 21 to April 30, a Cabinet Minister has said.
NEW: UK energy firm acquires local solar project
A United Kingdom renewable energy firm, Kibo Energy plc, has acquired the 100MW Victoria Falls Solar Park project for US$13,2 million.
NEW: UK energy firm acquires local solar project
A United Kingdom renewable energy firm, Kibo Energy plc, has acquired the 100MW Victoria Falls Solar Park project for US$13,2 million.
NEW: ‘Dialogue key to ending Ukraine tensions’
AN earnest and constructive dialogue is the only viable option out of the deepening crisis in Ukraine, Senator Tsitsi Muzenda has said.







