President Mnangagwa said the signing of performance contracts by heads of Government ministries, departments and agencies was a confirmation of commitment to deliver impactful services that improve the livelihoods of citizens.
Addressing Government Ministers, senior civil servants and heads of Government agencies at the 2026 contract signing ceremony in Harare on Monday, President Mnangagwa said there is a need to improve citizens’ lives through efficient service delivery.
“As Government, we all have a duty to implement, deliver and impact the lives and livelihoods of our fellow citizens. I am pleased that the public sector in general is showing higher levels of patriotism, servant leadership, hard, honest work, unity of purpose, professionalism and selfless service for the benefit of all our communities,” said President Mnangagwa.
He said the signing of the performance contracts represented new obligations to ensure accountability, excellence and results-oriented leadership. The performance contract framework is one of the significant public sector reforms introduced by the Second Republic in 2021 and is meant to improve service delivery.
Addressing his first 2026 Cabinet meeting in February, President Mnangagwa said his Government will not tolerate bureaucratic lethargy that frustrates progress and as such failure to make decisions and the culture of sitting on documents will not be condoned.
He said unwarranted rigidity, inflated individualities and bureaucratic lethargy of Cabinet Ministers or Government Departments that frustrate developmental progress will not be tolerated under the Second Republic.
President Mnangagwa said accountable governance is an imperative as the country implements National Development Strategy 2 (NDS2). He said there is a need to focus on achieving a single national Vision and the realisation of the objectives outlined in NDS2.
“I will not accept unwarranted rigidity, inflated individualities and mis-alignment or bureaucratic lethargy that frustrates progress from yourselves individually, or the ministries, departments and agencies over which you superintend,” said President Mnangagwa.
He said Government was answerable to the people and as such accountable governance must be encouraged going forward.
President Mnangagwa said citizens looked up to Government to facilitate investments across all sectors as well as help deliver services and higher quality of life.
It is our fervent hope that those who signed the performance contracts on Monday are all aware of the expectations from both the Government leadership and citizens.



