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Emirates flies daily from Dubai to Lusaka and Harare using a Boeing 77-300ER aircraft.
In addition to winning the top award, Emirates also walked away with the Best Middle East Airline and the World’s Best Inflight Entertainment for a record ninth year in a row.
The Skytrax World Airline Awards polled over 18 million business and leisure air travellers from more than 160 countries Emirates president Tim Clark, who received the awards, said they were testament to his company’s unrelenting efforts to be the world’s best airline.
“We are constantly striving to offer our customers consistent, world-class service that extends from the moment they make their booking to the moment they arrive home at the end of their journey.
“These awards are widely regarded as the industry’s benchmark for excellence. For us, the awards clearly reflect a vote of confidence from global travellers, who acknowledge and appreciate our continuous drive to deliver high-quality service. To be voted World’s Best Airline by millions of discerning travellers really is something for our 60 000 strong workforce to be proud of,” said Mr Clark.
Since launching in 1985, Emirates has grown into one of the largest and most dynamic airlines in the world and has transformed Dubai into a major connecting hub for global air travel.
Last year over 39 million customers flew with Emirates, connecting across the airline’s global network and enjoying the airline’s extensive on-board innovations, including the industry leading in-flight entertainment system ice, offering over 1 400 channels of entertainment.
Emirates has won more than 500 international awards.
Online Reporter