Innocent Ruwende Senior Reporter
Harare City Council has reviewed its organisational structures to ensure they are in line with the expectations of the new political dispensation and its strategic thrust of achieving customer satisfaction levels of at least 75 percent by 2020.
Acting human capital director Major Matthew Marara (Retired) told council that the new structures had been streamlined for efficiency and cost effectiveness, taking into account the challenges being faced in managing cities in the prevailing economic environment.
The number of departments remains at seven, Corporate Services, Finance, Health, Department of Human Resources and Public Safety, Works and Housing and Social Development and Chamber Secretary.
The Business Development Unit has been moved from the Town Clerk’s office to the Finance Department, while the Water Division was replaced by two divisions, Water Production and Water Distribution.
Functional divisions in the Department of Harare Water were moved to functional areas in the city.
“City Planner’s Division was strengthened through increase in number of development control officers. Harare Quarry is now a standalone company with its own board and management,” reads the recent minutes of the Human Resources and General Purposes Committee.
In the Human Capital Department, the number of divisions was reduced from four to three by deletion of the position of head workforce planning and remuneration.
The Chamber Secretary Department’s structure remained unchanged, but two additional positions of legal officers will be created and the Public Safety and Emergency Services Divisions will be strengthened through filling of vacant posts.
The position of fund accountant responsible for the Department of Harare Water will be created in the Finance Department.
The City Health Services Department top structure remained unchanged, but the overall establishment increased by the creation of positions for Tariro Clinic in Hopley and increasing the establishment of environmental health technicians. The Department of Housing and Social Development was reconfigured in line with decentralisation programme.
“Management of leases, cessions, and change of ownership and supervision of housing schemes has been decentralised to district offices, housing development and allocations to be coordinated through a section that reports directly to the Director of Housing, the position of head housing management (is) deleted,” reads the minutes.
Council approved the new top level organisational structures.



