Online Reporter
Mkhululi Ncube, Zimpapers Reporter
A self-taught information and communication technology (ICT) innovator from Bulawayo has developed a WhatsApp-based community security alert application, which has already been adopted by a local private security company.
Mr Divine Mhenyu (31), of Entumbane suburb, who once aspired to study medicine in South Africa before financial constraints derailed his plans, said rising crime in his community inspired him to create the app.
“I went to Ntabeni Primary and Entumbane Secondary School before going to South Africa for my Matric. I was meant to study medicine there, but those plans collapsed due to funding challenges. I returned home and looked for jobs, but could not get a breakthrough.
“I then developed an interest in IT after seeing websites online. That gave birth to my passion for ICT and graphic design,” he said.
Mr Mhenyu began designing websites for clients, but the crime situation in Entumbane pushed him to develop a more practical solution.
“I realised neighbourhood watch teams were struggling to contact residents when crime occurred. I developed the application, which is WhatsApp-based. People are always online on WhatsApp, so I built it to help residents report incidents quickly,” he said.
After completing the app, Mr Mhenyu approached the police, hoping they would adopt the technology. He said he was discouraged when told to present the idea to ZRP General Headquarters in Harare. He then turned to the private sector, and First Defence Security embraced the concept.
“Most alarm systems need Wi-Fi for activation, but with this one, you just need WhatsApp data.
“Once you open it, it gives you options to report to the call centre and if you are registered, they already have your details and will respond,” he explained. He hopes to enrol at a local university to formally study ICT.
First Defence Security Chief Executive Officer, Ms Nyasha Chijena, said she immediately took an interest in the application after conducting assessments.
“We took it up because it speaks to the innovation that the Second Republic is encouraging among youths. One simply needs the application and a minimal monthly subscription to access our services,” she said.
To honour Mr Mhenyu’s work, the company has begun rolling out the service in Entumbane, where it has also employed six local youths.
Residents have welcomed the initiative. Entumbane Ward 8 Development Committee Secretary, Mr Mehluli Moyo, said the technology comes at the right time.
“This is a good innovation because it is very affordable. We do not have neighbourhood watch teams at the moment, and if you are in trouble, you simply send an alert and help is on the way,” he said during the launch.
Another resident, Mrs Violet Nxumalo, said private security firms must continue creating affordable alternatives for communities.
“This will help because at night we cannot sleep with thieves around. The service is affordable compared to private security charges. This innovation bridges the gap because it is designed for ordinary residents who otherwise cannot afford professional security services,” she said.
—@themkhust.
