Navigating change: The struggles of Zimbabwe’s HR practitioners in a shifting economy

Annah Mabaire

As Zimbabwe’s economy lurches forward, propelled by technological innovations and a touch of good old-fashioned chaos, Human Resource (HR) practitioners find themselves at the epicentre of transformation. Like athletes on a tightrope, they balance the weight of Strategic Human Resource Development (SHRD) while dodging economic headwinds and talent exodus, affectionately dubbed “the great escape” of skilled professionals to greener pastures abroad.

While Zimbabwe advances towards the aspirations of Vision 2030 and the objectives outlined in the National Development Strategy 2 (NDS2), organisations across both the public and private sectors are confronting a difficult reality, and economic survival alone is no longer sufficient. Central to NDS2 is the fifth strategic objective, which emphasises the promotion of science, technology, innovation and human capital development as key drivers for the realisation of a knowledge-driven and digitally enabled economy.

In an era characterised by rapid digital disruption, persistent economic turbulence, labour migration and evolving workplace expectations, institutions are now compelled to focus on building resilient, adaptive and future-ready workforces. At the centre of this transformation lies SHRD, which has emerged as a critical mechanism for organisational sustainability, competitiveness and long-term national development.

Strategic Human Resource Development isn’t just corporate jargon; it is the lifebuoy thrown to organisations desperately trying to stay afloat.

Defined by experts such as Swanson and Holton as a method of unlocking expertise within the workforce, SHRD reshapes traditional roles, making HR not only a tactical supporter but a strategic partner. In simpler terms, it’s the difference between organising a fan club for the local soccer team and actually managing the team, complete with training, tactics, and yes, even post-match analysis!

The concept has never been more relevant as Zimbabwe strives to meet its Vision 2030 goals. HR experts such as Tsara and Zinyama make a compelling case that unless organisations integrate people development with their strategic missions, they might as well be trying to play cricket on a football field.

The need for agility in HR practices is underscored by the rapid pace of change in technology and labour markets, where businesses must keep ahead of a talent haemorrhage that sees skilled workers flying the coop for better opportunities overseas. Picture a perfectly trained racehorse ready to run, only to be told it’s at the wrong race. I mean, come on!

While the rest of us were figuring out how to bake sourdough during the pandemic, financial institutions launched aggressive skills training initiatives that enabled them to embrace remote work. Instead of taking a “wait and see” approach, they smartly transitioned to digital services and kept productivity on track, ultimately leading to employee retention even when wallets were a little lighter thanks to inflation.

However, HR practitioners aren’t entirely swimming in the deep end without a lifebuoy. They trudge through an often-tumultuous landscape riddled with challenges.

Economic pressures restrict training budgets, and organisations can easily get caught in a cycle of prioritising immediate survival over long-term strategic development. HR teams often face the thorny issue of spending energy training staff who then dart off for better pay in the diaspora. This can feel like pouring money into a leaky bucket.

Digital tools are key in HRIS programmes, but many organisations struggle with limited internet access and pesky power outages. It’s like trying to fill a bathtub with the tap running but discovering the drain is wide open. Rather than becoming data-driven decision-makers, HR practitioners end up wrestling with infrastructure gaps that make their tasks feel more cyclical than straightforward.

Despite all these challenges, the importance of SHRD cannot be brushed aside. Institutions that nonchalantly manage their human capital may find themselves stagnant and staring down the barrel of declining service standards, while those that invest in people—who are truly their greatest asset—can pivot and adapt while keeping their spirits and those of their teams high.

Strategic Human Resource Development represents both an opportunity and a challenge for contemporary HR practice in Zimbabwe. Grounded in established management theory and supported by empirical research, SHRD offers a framework for aligning employee development with organisational strategy and national development objectives.

However, HR practitioners continue to operate under severe constraints, including economic variability, technological disruption, talent migration and limited financial resources. The effectiveness with which organisations address these challenges will largely determine their ability to remain competitive and sustainable in the years ahead.

It is important to note that Zimbabwe’s operating environment is evolving faster than ever before. However, organisations that continue to treat employee development as a secondary function risk stagnation and declining performance.

Conversely, institutions that embrace SHRD as a strategic imperative will be better positioned not only to survive uncertainty but to drive transformation in an increasingly complex and competitive economy. Ultimately, for Zimbabwe to achieve its Vision 2030 aspirations and realise the goals outlined in NDS2, the national conversation must move beyond merely managing people towards strategically developing them.

Without deliberate and sustained investment in human capital, the country’s “brain drain” may continue to outpace its “brain gain”, undermining long-term organisational and national progress. Let us keep our fingers crossed that by the end of it all, talent won’t just slip through the fingers of HR but will instead stick around for the long haul, if only we can convince those overseas job offers to take a few days off.

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