Sundaymail Editor
Online Reporter
COMESA Regional Third-Party Motor Vehicle Insurance Scheme (Yellow Card) has launched a Digital Yellow Card helpdesk system designed to track queries reported by users around the clock.
Accessible on its website, the application will allow national bureaux, primary insurance companies and motorists in member countries to channel all their queries and requests via email, phone or walk-ins.
In a statement on Thursday, Yellow Card chief programme director Mr Berhane Giday said the new system will streamline service delivery to COMESA Yellow Card clients and stakeholders.
The development also dovetails with the 2018-2022 Yellow Card scheme strategic plan.
“The Yellow Card scheme is a third-party motor vehicle insurance that aims to facilitate the smooth movement of motor vehicles, people and goods in the region through establishment of a common system for the settlement of claims arising from inter-state motorists,” reads part of the statement.
The COMESA Yellow Card scheme is currently operational in 13 countries and is being extended into the Southern African Development Community (SADC).
Bongani Ndlovu
Online Reporter