Online Reporter
Nqobile Bhebhe,Zimpapers Business Writer
THE Reserve Bank of Zimbabwe (RBZ) has commenced a nationwide perception and confidence survey to evaluate the public’s trust in and usage of the Zimbabwe Gold (ZiG) currency, more than a year after its introduction.
The central bank introduced ZiG on 5 April 2024 as part of wide-ranging currency reforms to stabilise the monetary system. At the time of launch, the RBZ carried out a baseline survey which revealed an acceptance rate of over 80 percent, signalling strong public embrace of the new unit of exchange.
“After more than one year since its introduction, the Reserve Bank is conducting a follow-up perception and confidence survey on ZiG to establish its transactional worth (usage) and performance to date. The survey will run up to the end of December 2025,” the RBZ said in a statement.
The follow-up study will cover both physical cash (ZiG notes and coins) and electronic transactions, including bank credit and debit cards, as well as mobile money platforms.
Among the key questions being posed to the public are: “Have you used ZiG for any transactions since its launch in April 2024? How do you rate confidence in ZiG now compared to when it was first issued in April 2024, on a scale of 0 to 10, where 10 is the highest level of confidence? How do you rate the stability of ZiG since January 2025 (on a scale from 0 to 10)? What is your confidence level that the Reserve Bank will stay the course to ensure sustainability of ZiG? Compared to the initial months of 2024 when ZiG was launched and the current period (January 2025 to date), are you now keeping ZiG for longer in your bank account or mobile money wallet?”
The RBZ noted that such perception surveys are critical in measuring public confidence, stability, and adoption of the currency, while guiding future monetary policy interventions.
“The survey is aimed at ensuring that ZiG continues to perform its intended role as a medium of exchange, store of value, and unit of account, while also assessing the confidence levels of Zimbabweans towards their own currency,” the statement said.
