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Speaking at Indaba 2013 in Durban, South Africa, recently, Mr Madzivanika – who recently took over the reins at RTG – singled out the A’Zambezi Lodge in Victoria Falls, the Rainbow Towers Hotel and Conference Centre and the Victoria Falls Rainbow Hotel as the major projects that the group expected to help turn around the fortunes of the group that at one time used to be the beacon of the tourism industry in Zimbabwe.
The Zimbabwe Stock Exchange- listed firm is expected to present a fresh look, fresh food, a fresh pillow and a fresh smile, Mr Madzivanyika said.
“Our focus is on delivering freshness in our product offering through delivery of refreshing hospitality experiences. The Rainbow service promise cuts across the full spectrum of a customer’s experiences with RTG hotels from food offering, product functionality, and service excellence.”
He said that a new management team had been set up to spearhead the drive to revitalise the RTG and this was comprised of commercial director Mr Shupai Marware, operations manager Mr George Manyumwa, national sales manager Mr Brain Maponde and sales and commercial services manager Ms Fortune Gowera, who is responsible for the South African office based in Johannesburg.
Mr Madzivanyika said with the prospects of growth in the tourism sector looking bright at the moment, it was imperative to adapt to the changing environment by upgrading its facilities.
RTG runs six business and resort hotels around Zimbabwe and these include the Rainbow Towers Hotel and Conference Centre, Kadoma Hotel and Conference Centre, Victoria Falls Rainbow Hotel, Bulawayo Rainbow Hotel, the New Ambassador Hotel and A’Zambezi River Lodge in Victoria Falls.
Construction of the Beitbridge Rainbow Hotel is now nearing completion and operations are expected to begin soon. Across the borders, RTG runs the Rainbow Hotel Mozambique in Beira.
He said Zimbabwe “is happening” and after registering 19 percent growth in tourism with 1,8 million arrivals in 2012, the lifting of travel bans and restrictions and improved sustained GDP growth over the years, the country was proving that it was indeed a safe destination.
Mr Madzivanyika observed that South Africa remained a major tourism hub for Zimbabwe and RTG was geared to utilise this strategic positioning by improving its interaction with tourists through its Johannesburg offices.
He also applauded the improved accessibility that was now available to Harare through increased flights especially considering that national carrier Air Zimbabwe was now offering daily flights to Johannesburg.
Online Reporter