adminof Cellphone Banking’s convenience to swindle clients of their money.
“Scammers are highly sophisticated, they are constantly creating new scams and customers need to be aware of these techniques so that they don’t fall victim to such scams,” said Ramlakan.
Fraudulent schemes are commonplace in South Africa and these peak every holiday. Among the most prevalent are phishing, smishing, vishing and sim swaps.
FNB warned customers never to divulge any banking details to anyone or disclose their ATM PIN or card details or Cellphone Banking PIN as well as their OTP (One Time Pin) to anyone, including FNB staff.
FNB never asks clients to divulge their Cellphone Banking PIN.
“No banking facility will ever send an SMS or call a client requesting confidential information; or SMS a client regarding a problem with their account.
“Customers need to be aware of this, fraudsters are always using clever methods to entice customers into providing them with their personal banking information,” said Ramlakan. — CAJ News.
Online Reporter
- Herald
- July 31, 2026
- 38 views
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