Change management in customer service, Part 1

Successful brands are aware that for them to prosper, they must consider customer relations. Customer relations is a critical factor that needs no compromise.

Living positively under lockdown

Emmanuel Kafe
Young People Living with Human Immune Virus (YPL-HIV) have called on the Government to recognise that HIV/Aids and Covid-19 are co-existing and that prioritising one over the other will undermine efforts and milestones that have taken years to build in the fight against HIV stigma.

WATCH VIDEO: ZANU-PF Youth League joins #JerusalemaChallenge

Bongani Ndlovu, Showbiz Correspondent The ruling party Zanu PF’s Youth League joined the world craze by taking part in the viral Jerusalema Challenge through a video of their own that was…

JUST IN: President participates in Junior Cabinet

President Mnangagwa is participating in a virtual Junior Cabinet meeting from his State House residency while his junior counterpart Mukudzeishe Madzivire is leading his team from the Munhumutapa board room in Harare.

Illegal gold panner dies after mine collapse

Sukulwenkosi Dube-Matutu,  Gwanda Correspondent AN illegal gold panner died after a shaft he was working in collapsed in West Nicholson. Matabeleland South acting provincial police spokesperson, Inspector Loveness Mangena confirmed…

Zim records 27 new Covid-19 cases

Chronicle Reporter TWENTY-SEVEN new Covid-19 cases were recorded on Thursday while 36 people recovered from the virus as the cumulative figure rose to 7752. Bulawayo had the highest number of…

Recognition for dental surgery assistants

Tendai Chara
A raft of measures, chief among them making the dental surgeon assistants national diploma examinable under the Higher Education Examination Council (Hexco), are being worked upon as efforts to professionalise the work of dental surgery assistants gathers momentum.

Electricity tariffs up by 50 percent

Prepaid electricity charges rose 50 percent on Wednesday, raising the monthly bill for most families, who buy the basic subsidised 200 units by almost $100 from $198 to $297. In…

President Mnangagwa calls for UN reform

Fungi Kwaramba Political Editor PRESIDENT Mnangagwa has called for mutual respect among nations, genuine multilateralism buttressed by the much-needed reforms in the United Nations (UN) to achieve a peaceful and…

Nakamba plays full 90 mins in Villa Carabao Cup win despite Galatasaray loan move talk

Mehluli Sibanda, Senior Sports Reporter DESPITE talk that he is heading off on loan to Turkish club Galatasaray, Zimbabwean midfielder Marvelous Nakamba played the full 90 minutes for Aston Villa…

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