Conference seeks ICT improvement

Business Reporter
In an effort to equip stakeholders and corporates with Information Technology and promote innovations, the Computer Society of Zimbabwe (CSZ) will next month host a business school in Masvingo. The business school will discuss how the ICT sector can be improved. CSZ vice chairperson for the Bulawayo chapter Victoria Phiri said the conference would assist players improve their service delivery.

“Our aim is to disseminate IT information to everyone as technology has now taken centre stage in businesses and that is why the business school will run under the theme: ‘Re-Aligning IT to serve the Business,’” she said.

Phiri said ICT’s had become core to the operations of businesses worldwide hence the need to move with technology to ensure innovativeness and competence.

She said the school would focus on implementation of information technology to realise benefits of innovations and new ideas.
The school takes a case study approach in delivering a practical “go and implement” outcome. This would be benchmarked on the Information Technology Infrastructure Library (ITIL) Framework.

Phiri said the initiative is expected to stimulate the ITIL framework to increase service provider capabilities.
Through the conference, she said, CSZ also expects to create an understanding of the role of IT in organisational management and facilitate IT Service Management knowledge.

“We want to create an understanding of the role of best IT practices in the realm of organisational knowledge management and facilitate ITSM knowledge and experience sharing among participants,” Phiri said.