Chronicle Editor
Thupeyo Muleya , Beitbridge Bureau
ZIMBABWE and South Africa border authorities have started implementing integrated plans to clear a surge in traffic during the festive season, which has already started building up on both sides of the border.
Traffic is separated into cargo, buses, pedestrians and light vehicles (terminals) on the Zimbabwe side, while the South Africans are opening more service points to cater for customised traffic.
The Regional Immigration officer in charge of Southern Regional (Beitbridge, Masvingo and Sango), Mr Joshua Chibundu said although there is a notable surge in traffic, they were ready for the peak period.
During the off-peak period, they clear a cumulative 13 000 travellers, 1000 commercial trucks, 120 buses, and 2000 light cars daily and the number increases threefold during major holidays.
“We have realised an increase in volumes of travellers and we applaud the Government for installing the online border management system which has enabled us to timeously facilitate entries and exits of our valued travellers,” said Mr Chibundu.
“However, we appeal to our clients to avoid any deals with touts who usually try to take advantage of the increased traffic to dupe travellers of their hard-earned money. The Department of Immigration does not require the services of agents, hence our usual call that every traveller presents him or herself for clearances.
“If there are challenges, please request to see the supervisors who are readily available for assistance. We also urge parents to ensure children are accompanied by reliable relatives as opposed to giving them to bus crews.”
South Africa’s Commissioner of the Border Management Authority (BMA), Dr Michael Masiapato said in a statement that they had noted the significant increase in traveller movements across all Ports of Entry as the peak holiday season progresses.
He said the surge has resulted in long queues across the ports of entry and that the BMA extends sincere apologies for any inconvenience caused by the delays.
“We are aware of the increased traveller volumes, which are normally experienced around this time. We are working closely with all stakeholders to manage operations efficiently and reduce waiting times,” he said.
“The BMA urges all travellers to plan their journeys carefully and arrive at the airport earlier than usual to allow sufficient time for processing. Arriving early will help ensure a smoother experience amidst the increased demand.
“Our teams on the ground are working tirelessly to manage the flow of people and to ensure that everyone is assisted as quickly as possible.”
The official urged travellers to adhere to Ports of Entry requirements and ensure that all necessary documentation is ready to expedite processing.
“The BMA appreciates the public’s understanding and cooperation during this busy period. Updates will be provided as necessary to keep travellers informed of any changes on the ground,” added the Commissioner.
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