Martin Kadzere
THE National Employment Council (NEC) for the Tourism Industry chief executive, Mr Nomore Nhema, has called for a paradigm shift in human resource management, emphasising the critical role of Artificial Intelligence (AI) and employee-centric strategies for boosting productivity and competitiveness.
Speaking during the Labour Relations Conference held this morning in Harare, Mr Nhema underscored the need for the adoption of AI, describing it as “the cornerstone of productivity” and essential for navigating the ever-evolving landscape of workforce dynamics and technological advancements.
Mr Nhema, who was the guest speaker at the event organised by the Engineering Iron and Steel Association of Zimbabwe (EISAZ), said human resources practitioners must be equipped with the skills and knowledge to drive organisational success in the current complex environment.
Highlighting the NEC’s role in promoting progressive HR practices, Mr Nhema called for a move away from traditional approaches where employees are treated “like wheelbarrows.”
He advocated for viewing employees as “human capital” and prioritising the development of “soft skills” to enhance overall productivity and competitiveness. “If your HR strategy is not focused on retention,” Mr Nhema warned, “you are in a constant cycle of rebuilding instead of scaling up.”
He stressed the importance of aligning wage negotiations with productivity gains and noted that comprehensive HR practices serve as a “powerful magnet for attracting and retaining top talent.”
He articulated a vision of a workforce that is not only skilled but also dedicated and satisfied, leading directly to business success and contributing to Zimbabwe’s goal of becoming an upper-middle-income economy.
Mr Nhema elaborated on the NEC’s crucial function in fostering employee well-being, including workplace health, safety and mental health and urged organisations to implement robust wellness policies, citing a recent survey that revealed mental health issues impacting productivity.
He also addressed the importance of fair labour practices through collective bargaining and dispute resolution vital for creating a positive business reputation and minimising costly litigation.



