Online Reporter
Nqobile Bhebhe, Zimpapers Business Hub
BULAWAYO-based journalists have urged state-owned mobile network operator NetOne to prioritise data affordability, improve network connectivity and strengthen partnerships with the media to enhance information dissemination across the country.
The calls were made during a media engagement held in Bulawayo, where participants said reliable and affordable internet access was critical for journalists to effectively execute their duties in an increasingly digital media environment.
Speaking at the meeting, Chronicle Editor Mr Lawson Mabhena underscored the centrality of connectivity, drawing comparisons with experiences in other countries.
“Connectivity is key and we know the uniqueness of Zimbabwe when it comes to connectivity,” he said.
“When we travel outside the country as journalists, once you land at airports, because of Wi-Fi you are already connected and able to do your work. Connectivity has been the main challenge in Zimbabwe and affordability of data remains an issue.”
Journalist Ms Sharon Sibindi called on NetOne to forge stronger partnerships with the media in storytelling, saying collaboration would ensure wider reach and greater impact of national narratives.
Other journalists advocated for tailor-made data packages for radio stations, noting that such initiatives could help boost listenership, especially in remote and marginalised communities.
“When we talk about arts and crafts, it keeps children off the streets, and if we could have community centres connected with Wi-Fi, that would help reduce drug and substance abuse,” said one participant.
There were also calls for NetOne to partner with radio stations to expand information dissemination nationwide.
“We would like NetOne to partner with radio stations and spread information throughout the country,” another journalist said.
Journalists further urged the mobile operator to roll out promotional and informational materials in all indigenous languages to promote inclusivity.
“We have about 16 national languages. Let’s try to enhance and promote those languages through NetOne,” said another participant.
Responding to the concerns, NetOne Head of Public Relations, Mr Richard Mahomva, said the company, as a state-owned enterprise, was guided by the principle of corporate patriotism.
“Corporate patriotism means that we engage our stakeholders and listen to what they want,” he said.
“The direction we are taking is inspired by the leadership of President Mnangagwa, who has said he is a listening President. Institutions that are excelling under his leadership should also be listening.”
Mr Mahomva said NetOne had deliberately chosen to engage stakeholders in the region to better understand their needs.
“It is for that reason that, as NetOne, we decided to humble ourselves and listen to the people of this region, because the people of this region matter,” he said.
