tawandamusarurwa
Online Reporter
Government, through the Ministry of Industry and Commerce, will soon conduct an enforcement blitz to ensure that consumers are not given a raw deal by businesses that are bent on profiteering at their expense.
Businesses risk being fined for malpractices.
Addressing Tuesday’s post-Cabinet press briefing, Information, Publicity and Broadcasting Services Minister Monica Mutsvangwa said the Consumer Protection Commission will also set up a hotline to receive and respond to complaints from consumers in order to mitigate against unfair trading practices.
“The Quality Assurance and Trade Measures Department in the Ministry of Industry and Commerce is conducting an enforcement blitz on the quality and measurements of basic commodities and issuing appropriate fines,” she said.
“The Consumer Protection Commission is creating a hotline that will receive and respond to complaints from consumers to mitigate unfair trading practices in the market.”
The Ministry of Industry and Commerce, in collaboration with the National Competitiveness Commission, Competition and Tariff Commission, and the Consumer Protection Commission as well as other stakeholders will be conducting an evidence-based research within the next seven days.
The ultimate goal of the research is to ensure that consumers continue to access basic commodities at affordable prices.
Bongani Ndlovu
Online Reporter