adminbanking systems.
Mobile banking refers to provision of banking and financial services through mobile telecommunication devices.
Stanchart, which has been in business since 1892, said the service would be initially available on two networks, Telecel and NetOne.
The rollout, to begin next month, will provide mobile banking services anywhere in the world, at any time, according to the bank which boasts one of the largest distribution networks with about 24 branches.
The scope of available services will include facilities to conduct bank balance enquiry, request for statements, inter-account transfer, payment of utility bills, cheque book requests and airtime top-up.
To enhance security of customers’ funds, access to mobile banking is password protected and uses the latest security technologies currently available.
Customers can send and receive cash without fear of losing their money, even if they lose their mobile phones.
Speaking during the official launch on Monday, Stanchart acting chairman Mr Ian Mackenzie said the bank would ensure that customers get world-class service through provision of quality products.
“As a bank, we will strive to keep abreast with developments in the technology that brings efficiency and convenience to our customers and with the continued commitment and dedication of our staff, we
will continue to give you (customers) the superior service,” said Mr Mackenzie.
Stanchart managing director Mr Washington Matsaira assured customers that the delivery of mobile banking service would have a positive impact.
Stanchart has always endeavoured to leverage on international expertise and product capabilities to introduce innovative services into African markets. The launch of mobile banking is the latest in a list of alternative banking channels introduced by Stanchart.
These include ATMs, point of sale machines and e-statements.
Online Reporter