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Chronicle Correspondent
TELONE has launched a debt collection campaign and has since engaged a Credit Control Department that manages debt and collection of outstanding debts from clients in a bid to recover $50 billion from defaulters countrywide.
In a statement yesterday, TelOne’s chief spokesperson Mrs Chipo Mtasa said the campaign was also aimed at confirming outstanding amounts as well as to negotiate payment plans with the affected clients.
“TelOne wishes to advise its clients that our credit control team will be conducting client premises visits to all clients with outstanding telecommunications services bills from 20 to 22 August 2013.
“The Debt Collection Campaign is a nationwide campaign aimed at bolstering efforts by the Credit Control Department. We are targeting to recover $50 million from debtors during the next quarter,” said Mrs Mtasa.
She encouraged clients to visit the department and negotiate or arrange for an acceptable payment plan in order to clear their outstanding bills.
“We would also like to encourage our clients to settle their outstanding accounts. This will help the company with the much needed working capital to fund network expansion projects that will see TelOne deliver more products and services.
“TelOne will follow normal legal procedures and enforce legal action where it is due,” she said.
Mrs Mtasa also said TelOne has come up with a stop order arrangement with the Public Service Commission to allow civil servants to settle their telephone debts.
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derick.khumalo