Water meters must also ensure equitable access

THE announcement that water meters will be introduced in Zimbabwe’s major cities has sparked widespread debate, and rightly so.

At a glance, the idea appears progressive and pragmatic: metering water is a globally recognised tool for promoting accountability, curbing waste and ensuring consumers pay for what they use.

But beneath the surface, a lot needs to be done to ensure the system will operate efficiently and that it will be beneficial to all residents.

The introduction of the water meters has to be accompanied with the upgrading of infrastructure, otherwise there is risk of turning a fundamental human right into a transactional service accessible only to those who can afford it.

While the intent behind this initiative, and rightly so, is to promote accountability and improve water management, there is need to carefully navigate the fine line between access and commercialisation.

Water is not merely a commodity; it is a vital human right enshrined in various international treaties and recognised by the United Nations.

Access to clean and safe drinking water is essential for health, sanitation and overall quality of life.

In many urban areas of Zimbabwe, however, the reality is starkly different.

Frequent water shortages, coupled with the degradation of existing infrastructure, have left countless residents struggling to meet their basic needs.

While water meters can potentially encourage conservation and responsible usage, the introduction of such systems without first addressing the underlying infrastructure issues risks exacerbating the disparities in access to this critical resource.

But we have no doubt that the implementation of water meters can bring about several benefits.

For one, they can help municipalities monitor consumption more accurately, reduce waste and ensure that those who use more pay their fair share.

This accountability can also foster a culture of water conservation, an indispensable practice in a country where every drop counts.

In pushing for water meters, we must also consider the potential consequences of commercialisation, where profit motives might overshadow the principle of equitable access.

High charges for water can lead to increased inequality, leaving the most vulnerable populations at risk of being denied their fundamental right to water.

To illustrate this point, we can look at other countries that have faced similar challenges.

In South Africa, for instance, the introduction of prepaid water meters was intended to promote accountability, but ultimately led to a significant pushback from communities that felt marginalised.

Many residents found themselves unable to afford the upfront costs associated with these meters, resulting in disconnections and increased poverty levels.

This serves as a cautionary tale for Zimbabwe. Before we embark on a similar path, we must ensure that our systems promote inclusivity rather than exclusion.

That is why a balanced approach to the water crisis should start with a comprehensive assessment of the existing infrastructure.

There is need to repair and upgrade the ageing water supply systems, especially in the capital, Harare, where waterworks struggle to meet the demand of a rapidly growing population.

Investments in modernising treatment plants, reducing leakages and expanding distribution networks will not only improve access, but also enhance the overall efficiency of water delivery.

Furthermore, engaging communities in the decision-making process and ensuring transparent communication about water management initiatives can foster trust and collaboration, which are essential for any successful water policy.

As it stands, most of our cities are not suffering from excessive use of water, but from chronic under-supply.

Taps in some suburbs remain dry for days, if not weeks. Residents are forced to rely on unprotected wells, community boreholes or expensive private water deliveries, exposing them to both financial strain and serious health risks.

In fact, focusing on metering without first addressing the structural deficits in the water system is a textbook case of placing the cart before the horse.

Meters do not fix broken pipes, they do not clean contaminated water and they certainly do not create new sources of supply.

The way forward must begin with the basics.

Zimbabwe’s urban water systems require urgent rehabilitation and expansion.

But the bottom line is that water meters are not inherently evil; they play an important role in empowering both the supplier and the consumer to track usage and plan resources effectively.

They can reduce leaks within homes, encourage mindful consumption and improve revenue collection.