dyton mupawaenda
Talent Gore
THE Zimbabwe National Water Authority (ZINWA) will be conducting a door-to-door revenue collection exercise to allow clients to make payments from the comfort and convenience of their homes and offices.
The exercise is also meant to collect valuable feedback and insights on its service.
In a statement, ZINWA said there will be teams moving around to collect revenue.
“As part of the Authority’s continuous drive to improve customer experience and satisfaction, ZINWA will be conducting a door-to-door revenue collection exercise to allow clients to make payments from the comfort and convenience of their homes and offices.
“Under this exercise, specially deployed revenue collection teams shall be moving around in residential areas and collecting payments for water bills.”
The Authority said after the payment of water bills, the clients will be issued with receipts indicating the amounts paid.
“Clients can, however, still make payments outside this exercise and can make use of other available payment platforms that include bank transfers and our digital platforms.
“Clients using mobile payment platform should always state their full and correct account numbers to allow for ease of adjusting their balances.”
Bongani Ndlovu
Mathew Masinge