NEW: The roots of bad customer service
“Good customer service costs less than bad customer service”- Sally Gronow
Here are five things that happened in China this week
Chinese President Xi Jinping inspected the Joint Operations Command Centre of the Central Military Commission (CMC), demonstrating the stance of the new CMC on implementing the guiding principles of the 20th National Congress of the Communist Party of China (CPC) and enhancing troop training and combat preparedness.
NEW: Ngezi out to seal fourth place
NGEZI Platinum Stars will be out to seal a fourth consecutive top-four finish, when they host relegated Whawha at Baobab on Saturday.
NEW: Zimbabwe: A rising force in space law moot court
ZIMBABWE has become a force to reckon with in space law moot court, specifically the Manfred Lachs Space Law Moot Competition, which local universities joined just two years ago.
NEW: Zimbabwe in drive to climate proof wildlife conservation
GOVERNMENT, through the Communal Areas Management Programme for Indigenous Resources (CAMPFIRE) Association, has been implementing a six-year project to mainstream climate change in wildlife conservation, carbon and ecosystem services among communities living adjacent to national parks.
NEW: Teamwork steers Mountaineers to history
Mountaineers coach, Njabulo Ncube, has attributed his charges’ back-to-back success in the Pro50 Championship to ‘great teamwork’ that has been displayed by the Mutare-based franchise over the last couple of years.
NEW: Woman kills husband over infidelity
POLICE in Mashonaland West province have arrested a 62-year-old woman, for allegedly killing her husband following an argument over infidelity.
NEW: 84 players get licences for industrial hemp
THE Agricultural Marketing Authority (AMA) says farmers continue to show interest in industrial hemp farming, as there has been an increase in licensed producers.
NEW: Zim musician on continental World Cup theme song
Zimbabwean songbird, Shingai Shoniwa, is among the four artists and groups which performed on the official FIFA World Cup theme song for its African fans.
NEW: Defending basketball champs off to rocky start
THE Harare Basketball Super Six League got off to a wildly entertaining start this past weekend, as opening-day defeats to defending champions Foxes and Vixens ushered in a new era for the sport in the province.











