NEW: Invest wisely: Customer service audit before customer service training!
“Your most unhappy customers are your greatest source of learning” – Bill Gates
The pandemic has caused so much turbulence in the way businesses have traditionally interacted with their customers.
NEW: 2022 National Budget announcement date set
Finance and Economic Development Minister, Professor Mthuli Ncube, will present the 2022 National Budget in Parliament on November 25.
Batsirai Shasha set for the top
AFRO-FUSION musician Batsirai Shasha is gently, but surely, creating noticeable waves on the music scene.
NEW: Zim-Moza joint permanent commission returns after eight years
Zimbabwe and Mozambique will on Wednesday convene their first Joint Permanent Commission on Cooperation (JPCC) meeting in over eight years.
NEW: BUSE completes female student hostel
The construction of a hostel for female students at Bindura University of Science Education (BUSE) is nearing completion, as the institution expedites the expansion of its student accommodation capacity.
NEW: ZHRC donates to ZPCS
The Zimbabwe Human Rights Commission (ZHRC) has donated water tanks and personal protective equipment (PPE) to the Zimbabwe Prisons and Correctional Service (ZPCS).
NEW: Two more dam projects to take off
TWO major dam construction projects are set to begin before year-end, which will bring the number of such projects currently being undertaken by Government to 10.
NEW: Croc snaps leg off six-year-old
A six-year-old boy from Masvingo lost his lower right leg yesterday after a crocodile attack along Mwenezi River.
NEW: The World Bank and IMF are using flawed logic in their quest to do away with the informal sector
Many low and middle-income countries face a myriad of challenges. But policies that can address them are few and far between. The challenges include high and rising inequality, budget crises and the ongoing pandemic.
NEW: Single fathers can now obtain a child’s birth certificate
THE High Court has ordered the Registrar of Birth and Death to allow fathers to obtain birth certificates for children born out of wedlock, especially in cases where mothers would have abandoned the child.










