Coach Molly Chuma
Grooming Correspondent
We often hear the phrase, “Don’t judge a book by its cover.” But in reality, we all do it — consciously or not. Before we speak, people form impressions based on how we appear, how we carry ourselves, and how we groom. That’s because grooming is more than just appearance — it’s a form of communication. A language. One that speaks volumes without a single word.
First impressions are made in less than seven seconds. Before you say, “hello,” your grooming is already sending signals. It tells people whether you’re prepared, respectful, attentive to detail and confident. Grooming gives people a quick insight into your personal discipline and your level of self-respect.
Humans are visual by nature. We respond instinctively to what we see. Grooming, therefore, is like a silent CV — it summarises parts of you that you may not get the chance to explain.
When someone is neat, polished and appropriately dressed, it signals intention and effort. It says, “I care.” On the other hand, a dishevelled or careless appearance can unintentionally signal the opposite —even if that’s far from the truth. Grooming isn’t about vanity or perfection; it’s about presence and consistency.
There’s a scientific concept called en-clothed cognition, which describes the influence that clothes and grooming have on our psychological processes. Research shows that the way we dress can affect how we think, behave and even perform.
In one notable study, participants who wore white coats described as “doctor’s coats” demonstrated improved focus and attention compared to those who wore identical coats labelled “painter’s coats.” The results showed that when people dress with meaning and purpose, their mindset shifts accordingly.
This concept applies to grooming as well. When we are clean, polished and appropriately presented, we feel more confident and capable. We walk taller, speak more clearly and tend to behave with more authority. Our grooming becomes not just an external message to others — but an internal message to ourselves.
One of my favourite lessons in grooming and composure comes from my pet cat. No matter what she’s going through — hunger, frustration or boredom — she never neglects her grooming. Every day, she takes time to tidy her fur, clean her paws, and stretch with elegance. She walks with dignity, her posture poised and her head held high.
Watching her reminds me that grooming is a form of grace. It’s self-respect in motion. Even on bad days, she holds herself with poise. Her grooming is not for attention but for balance and dignity. Her behaviour inspires me to do the same. It teaches me that grooming isn’t something we do only for others — it’s something we do for ourselves. A way of saying, “Even when things are uncertain, I choose to show up with grace.”
In Zimbabwean society, grooming and presentation are closely tied to respect. We are raised with the expectation to “look presentable.” Whether attending church, school, a funeral or a job interview, how you appear is considered a reflection of how seriously you take the occasion —and how much respect you have for those around you.
Grooming in this context becomes a form of etiquette. It shows emotional intelligence and cultural awareness. To dress appropriately for an event is to say, without words, “I understand the value of this moment. I honour it — and I honour you.”
In the workplace, grooming is one of the most powerful tools for building silent credibility. Picture this: a financial advisor walks in wearing polished shoes, neat hair and well-fitting clothes. Now picture another one who arrives looking unkempt and disorganised. Whom would you instinctively trust?
Whether you’re in a client-facing role, a leadership position or part of a team, your grooming signals how seriously you take your work. When you are well-groomed, you create confidence in others — before you even speak.
For women professionals especially, grooming is not about impressing others. It’s about empowering yourself. It allows you to walk into a room and command respect with your presence.
Grooming doesn’t require luxury. It requires intention. A clean face, combed hair, tidy nails, ironed clothes and a touch of fragrance can make a powerful statement. Grooming is a daily ritual of self-care. A quiet act of saying, “I am worth the effort.”
Here are simple grooming habits that go a long way:
- Bathe daily and use deodorant.
- Maintain oral hygiene and fresh breath.
- Keep hair neat and trimmed.
- Clean and care for your nails and hands.
- Wear clean, ironed clothes suited to your environment.
- Use a light, pleasant scent to enhance your presence.
First impressions may be quick — but their impact is lasting. Grooming is a language that speaks long before your voice does. Let it communicate confidence, respect and purpose. Let it tell the world that you take yourself and your space seriously.
And when you need a little reminder to rise above the chaos, look no further than the quiet grace of a well-groomed cat. Even on the messiest of days, dignity is always a choice.
Coach Molly is a Confidence, Grooming & Etiquette Coach passionate about helping Zimbabweans present their best selves in life, work, and relationships. Catch this column every Saturday in The Herald newspaper for real-talk guidance, small wins and stylish glow-ups rooted in our culture.



