Local insurtech startup introduces AI-powered insurance offering

Sunday Mail Reporter

LOCAL insurtech startup, Allos, has introduced a comprehensive set of artificial intelligence (AI)-driven products aimed at fostering innovation in Zimbabwe’s insurance sector.

Allos’ new insurance software product offering covers medical aid, general insurance, brokers, embedded insurance, and fraud and churn analysis.

Allos business development manager Mr Njabulo Sandawana said the solutions are designed to empower insurers by improving efficiency, providing valuable insights, and enhancing customer experiences.

“We founded Allos with a vision to revolutionise the insurance industry in Zimbabwe and beyond using AI and machine learning.

“Our comprehensive product suite reflects our dedication to offering advanced tools that tackle important challenges and unlock new opportunities across the entire value chain,” he said.

With regards to the product offerings, Mr Sandawana said Allos Med simplifies the administration of medical insurance products by automating underwriting, processing claims and providing digital member portals.

He said Allos Gen enhances general insurance operations with features such as dynamic pricing, predictive­ analytics, and digital customer engagement, while Allos Broker is the ultimate enterprise resource planning (ERP) for multi-product insurance brokerage firms, which comes with clean and easy interfacing options with the upstream insurers.

According to Mr Sandawana, Allos Fraud and Churn utilises advanced data analysis and artificial intelligence to accurately detect fraudulent activities and customer churn.

And, Allos Distribution provides application programming interfaces (APIs) and embeddable widgets that enable any fintech to seamlessly integrate Allos solutions to insure or sell insurance products through their own platforms.

“We believe that this full range of specialised solutions, combined with our expertise, will empower Zimbabwean insurers to thrive in the digital age,” the team concluded,” added Mr Sandawana.

“By modernising core processes, revealing new insights and delivering better experiences, we are committed to building a stronger, more vibrant insurance ecosystem across the country.”

The insurtech firm said plans are in place to onboard key insurers to its platform and products through strategic collaborations and partnerships over the next few months.

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