Business Reporter
QUEST Financial Services has launched a healthcare payment system to improve access to medical insurance and other related services by its clients, as well as boost the country’s financial inclusion initiatives.
The company, which also operates in the micro-financing and global remittances sector, has unveiled its fintech product, “vitality on-the-go”, under the group’s medical aid scheme.
“Through Quest Vitality Medical Scheme (QVMS), our vision is to improve the lives of the Zimbabwean populace via cutting-edge, affordable and accessible medical aid solutions,” general manager Mr Godfrey Mushonga said.
“Our goal is to provide reliable and patient-centred healthcare-access solutions to locals and people in the diaspora.”
“This virtual and user-friendly product was created with a view of providing access to funders, medical facilities and practitioners themselves, as well as support services in shorter waiting periods and offer flexible payment terms for those seeking greater control of their finances.
“Clients can constantly check their QVMS balances, top up and redeem tokens, with a view of making quicker and appropriate decisions on this key social service and family healthcare cover”.
Quest intends to morph into a “one-stop financial services group, which helps the masses’ disruptive and daily life solutions”.
Further, the company’s expansion into the healthcare sector dovetails with the Government and United Nations’ universal access to primary healthcare mantra or plan under its Sustainable Development Goals.
The health sector’s strategic focus is guided by the Second Republic’s Vision 2030, which seeks to transform Zimbabwe into an upper middle-income economy by 2030 and the National Development Strategy 1.
Health and Child Care Minister Dr Douglas Mombeshora recently tabled before Cabinet a performance report on the National Health Strategy for 2021-2024, which showed that interventions made in the health sector were bearing fruit.
Under the strategy, the Government identified 10 strategic focus areas for the health sector meant to guide and direct health investments towards the attainment of universal health coverage.
Information, Publicity and Broadcasting Services Minister Dr Jenfan Muswere noted the improvements that had been reported during the period.
“Given that about 90 percent of Zimbabweans access health services through the public health system, the Government is upgrading and expanding the system to provide all the requisite services,” said Dr Muswere.
“The Government introduced quinary level care, which is now the highest level of care meant to offer super-specialised services. The first quinary hospital is being established and is currently under construction.
“Government has also made significant progress in the development of new health infrastructure and the refurbishment of existing facilities.”




