Jacqueline Ntaka, Opinion
RANSOMWARE is one of the most disruptive threats in today’s digital world, affecting everyone from individual users to multinational corporations and national infrastructure.
This malicious software encrypts a victim’s files, locking them out of their own data, and demands a ransom — typically in cryptocurrency — in exchange for the decryption key.
The evolution of ransomware has made it more dangerous than ever, with attackers now employing tactics like double extortion, where they not only encrypt data but also steal it.
If the ransom isn’t paid, they threaten to release sensitive information publicly, causing reputational and legal damage.
Additionally, the rise of Ransomware-as-a-Service (RaaS) has lowered the barrier to entry for cybercriminals, allowing even those with minimal technical skills to launch sophisticated attacks using rented tools.
For large organisations, a ransomware attack can result in millions in financial losses, prolonged operational downtime, and a breakdown in customer trust.
For individuals, it can mean the sudden disappearance of cherished memories, financial records, and vital documents.
In Zimbabwe, the threat is particularly concerning. As the country rapidly adopts digital technologies, many institutions lack the robust cybersecurity infrastructure needed to defend against such attacks.
Financial services, especially mobile money platforms and banks, are prime targets. A successful breach in this sector could have devastating consequences for the national economy and millions of citizens.
Cyber incidents are increasingly common across Africa, with phishing and ransomware among the most prevalent attack methods. Zimbabwe has responded with the Cyber and Data Protection Act, which provides a legal framework for prosecuting offenders and safeguarding personal data.
However, the real challenge lies in implementation — building a culture of cybersecurity and ensuring organisations follow best practices to protect consumer information.
Defending against ransomware requires a layered approach. For individuals, basic cyber hygiene is essential. Avoid clicking on suspicious email links or attachments, back up data regularly using the 3-2-1 rule (three copies, two media types, one off-site), keep software updated, and enable multi-factor authentication on critical accounts.
For businesses, the strategy must be more comprehensive. Backups should be tested and stored offline or segmented from the main network. Access controls should follow the principle of least privilege, limiting exposure if one account is compromised.
Regular patching of systems, network segmentation to contain infections, and continuous staff training are all vital. Employees often represent the weakest link in security, so awareness and education are key.
Ransomware is not just a technical issue — it’s a societal one. As Zimbabwe continues its digital transformation, proactive measures, education, and investment in cybersecurity will be essential to protect both personal and national interests.
l Jacqueline Ntaka is the CEO of Mviyo Technologies, a local tech company that provides custom software development, mobile applications and data analytics solutions. She can be contacted on [email protected]



