Chronicle Editor
Bongani Ndlovu, Online Reporter
STAR Link in Harare is sold out according to SpaceX, the parent company of the Internet Service Provider and the service is unavailable in the area.
When attempting to sign up in Harare, users now receive the message: “Starlink Residential is not available in your area.”
Areas such as Norton, Chitungwiza, Epworth and surrounding areas are earmarked as sold out on the Star Link map.
This development comes after two weeks when consumers experienced unexpectedly slow speeds, especially in Harare, due to congestion.
Star Link users faced significant connectivity challenges in what technology experts said are the teething problems caused by demand for the new service in the country.
Star Link’s map indicated a high congestion of devices connected in the Harare area, which could be causing the latency.
To prevent congestion in specific areas, such as Harare, SpaceX (Star Link’s parent company) restricted the number of customers who could use Star Link in any given area or cell.
Star Link users typically experience download speeds between 25 and 220 Mbps, with a majority of users experiencing speeds over 100 Mbps. However, some users claimed that they were experiencing speeds as low as 1Mbps.
Online Reporter