Online Reporter
Ivan Zhakata-Herald Correspondent
THE Zimbabwe National Statistics Agency has rolled out the 2025 Information and Communication Technology Access and Use Survey, a nationwide data collection exercise aimed at assessing digital access and usage among households and individuals.
The survey, running from November 6 to 25, is being conducted in partnership with the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ).
It seeks to generate vital statistics on how Zimbabweans access and use ICTs, while identifying barriers that contribute to the digital divide between communities and provinces.
ZIMSTAT acting manager for Public Relations and Communication, Mr Roland Chiringa, said the survey will play a crucial role in guiding evidence-based policy formulation and planning in the ICT sector.
“The survey will help us establish how households and individuals are accessing and using ICTs, while identifying challenges that limit connectivity,” said Mr Chiringa.
“The data gathered will enable government and stakeholders to design policies that enhance digital inclusion and improve citizens’ access to technology.”
He said enumerators will visit households in selected enumeration areas across the country, carrying official identification letters to confirm their authenticity.
“We want to assure all participants that the information collected is strictly confidential and will be used solely for statistical purposes,” he added.
“We appeal to all selected households to cooperate fully with our teams to ensure the success of this important national exercise.”
The ICT Access and Use Survey is conducted under the Census and Statistics Act, which mandates ZIMSTAT to collect and compile national data for development planning.
The 2025 edition follows previous surveys that assessed the penetration and usage of digital technologies in Zimbabwean homes.
Findings from past surveys have informed national ICT strategies, including efforts to expand internet access, promote e-learning and support the digital economy.
The current survey is expected to provide updated insights into how Zimbabweans are embracing technologies such as smartphones, mobile internet, online banking and e-government services.
The data will also help policymakers monitor progress toward achieving Vision 2030, which envisions a digitally empowered upper middle-income economy, as well as alignment with the National ICT Policy and the Smart Zimbabwe Master Plan.
